Smart Health strengths include our hands-on experience gained in live clinical environments over many years. We translate user requirements into fit for purpose solutions that are eHealth Standards compliance and with strong interoperability credentials.
Smart Health has been successfully pioneering and delivering eHealth programs for the last 14 years, including a particular focus on the development and implementation of “Shared Care Information Management Systems.” Smart Health implemented Australia’s first Shared Electronic Health Record (EHR) in 2000 and our mantra has been all about shared care and clinician led solution development ever since. These days the healthcare industry is embracing shared care solutions and expertise with vigor.
Our beginnings were very humble. We started with a vision for shared patient clinical data based on requirements developed from our analysis work with far sighted Australian clinicians. The analysis showed clearly that there was no efficient means of sharing clinical data within the Australian sector. These were the days when the Internet was mainstream in other industries but not yet accepted or understood by healthcare. These were also the days where dial-up Internet was as good as it got in private practice.
In early 2000, after gaining support from the then CEO of Brisbane Waters Private Hospital on the Central Coast of NSW, Graham McGuinness, Smart Health Solutions formed partnerships and engaged sponsors to begin Australia’s first shared Electronic Health Record project. Partners and sponsors in the project included SUN Microsystems, Schlumberger, Macquarie Bank, Cable and Wireless and the Central Coast Division of General Practice.
In May 2000, the Commonwealth Government through the Information Technology On Line (ITOL) program granted Smart Health funding to accelerate the development of the program. In 2002 an enhanced Smart Health led consortium now including the Commonwealth Department of Veterans’ Affairs and Commonwealth Department of Health and Ageing received a supplementary ITOL grant to further develop the program.
It was on the basis of these programs that Smart Health has evolved to where it is today.
This humble work had many firsts including:
- A secure private cloud client/server eHealth implementation
- Use of PKI and smartcard technology to secure data (now the NASH model 14 years later)
- An “Opt-in” model for consent based on Commonwealth Government approved terms and conditions
The appetite for shared EHR programs within Australian government healthcare authorities, despite enthusiastic beginnings, then waned until bursting to life with the PCEHR programs around 2009. In between times Smart Health maintained the vision but shifted its focus to supporting chronic disease cohorts in outpatient departments and others healthcare areas that required shared clinical data.
Smart Health, together with some leading Australian clinicians, pioneered :
- In 2004, Australians first online solution for Renal Medicine was launched in NSW Health for the (then) New England Area Health Service. This solution has evolved and been enhanced to support other sites in the NSW and Victorian Health Departments.
- In 2005, funded by the South Australian Health Department, Smart Health was implemented at the Royal Adelaide Hospital. This implementation enabled South Australian patients with Cystic Fibrosis when visiting the Alfred Hospital in Melbourne for transplant services to have their healthcare histories available online to interstate carers.
- In 2007, the Commonwealth Department of Health and Aging awarded Alfred Health in Victoria funding to implement Australian first Statewide shared EHR to support chronic disease. The program focused on Cystic Fibrosis patients with the potential to support all chronic disease cohorts.
Along the way Smart Health, in partnership with Australian clinical champions has developed and implemented support for other disease management programs including Diabetes, Infectious Diseases and HIV and now Cancer.
Over the last few years Smart Health has been a lead participant in two of the Wave 2 Department of Health and Aging PCEHR projects.
During 2011 we won a tender with the Southern Melbourne Integrated Cancer Service (SMICS) to plan, develop and implement a clinical Meeting Management System for multidisciplinary team meetings across four large metropolitan health services. Phase One (analysis and planning) has been successfully completed and Phase Two (development and implementation) is now contracted and underway.
Innovation and pioneering continues at Smart Health.
Our latest work, in partnership with Monash University and others, is the development and delivery of an integrated, convergent shared Electronic Health Record (EHR), Telehealth and Telemonitoring Solution that will better connect people living with Cystic Fibrosis and associated chronic diseases between their homes, general practices and other physicians, hospital specialists and community carers across Victoria. Already 100 patients have agreed to participate in the program. This integration of eHealth solutions is the first of its type in Australia and builds on and adds value to a series of successful Smart Health work in eHealth in Victoria.
The Senior Team
Smart Health staff have more than fifty years of hands-on, in-house eHealth experience. All of our senior team members have a minimum six years hands-on eHealth experience and all are at least single degree qualified with degrees from prestigious Australian Universities. Few organisations in Australia, including large consulting, eHealth and IT companies can match our hands-on experience. This experience includes project planning, change management, technical expertise, knowledge of eHealth standards, system interoperability as well as extensive field experience translating user requirements into solutions that are fit for purpose.
Peter Flower, Managing Director and Company Founder
Qualifications: Honours Degree in Applied Science from UNSW.
eHealth Experience: 14 years hands-on eHealth experience
Jon Hughes, Technical Director and Company Founder
Qualifications: Honours Degree in Science, ANU, Graduate Diploma in Information Sciences Canberra University.
Experience: 14 years’ experience managing eHealth solutions and programs
Larry Singer, Development Manager/Architect
Qualifications: Bachelor of Engineering (Honours) and Bachelor of Science from Sydney University. Larry is a Senior Member of the Australian Computer Society.
Experience: 7 years’ team leadership and advanced eHealth development/architecture at Smart Health
Paul Robertson, Project Manager and Systems Engineer
Qualifications: Requirements Analysis/UML – UTS, Bachelor of Electrical/Electronic Engineering (Honours) - University of Sydney, Bachelor of Science – University of Sydney
Experience: 14 years hands-on eHealth experience at Smart Health